The Locum we used was not as good as expected, what can we do?

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Q: The locum I had at my law firm was not as good as expected, what can I do?

A: It is always disappointing when a locum does not live up to expectations and we as an agency would like to know if this is the case. Sometimes if we feel that our clients have received poor service from a locum we offer a discount on future assignments (this is not a contractual obligation). We can very often supply an alternative locum solicitor or fee earner at short notice.

After all, the beauty of using a locum solicitor is that you can quickly terminate any arrangement and hire another one without too many issues arising.

We do ask for feedback after each assignment and do not offer poorly performing locums future assignments.

Locums are assessed on:

Punctuality
Appearance
Ability
Client interaction
Staff interaction
Management Skills
Time Management
Efficiency
Overall impression

TESTIMONIALS

…still with us are the 3 senior property and private client locums you placed with us – all three excellent and long term- many thanks.

Long term locum placement

Can I say that I have enjoyed working with Interim Lawyers and Ten Percent Legal over the last couple of years, your no nonsense, keep it simple approach is such a refreshing change from other agencies I have used.

No Nonsense Recruitment

I have recommended you and said you were the agent to approach. I hope that was the correct procedure. Somebody has to say how valued you are by small firms.

Recommendation

Thank you for your assistance and I will use you again when the need arises, I find you a very efficient and friendly company.

Senior Partner, South Coast Law Firm

For locums we use Jonathan Fagan at Interim Lawyers. He’s a nice, helpful guy and his fees aren’t too bad (for an agent!)

UK Law firm

I was a bit apprehensive at first when you initially emailed me as I thought this would be another generic email and I have unfortunately previously had some poor experiences with recruiters. That is not to say that all recruiters out there are the same but I can honestly say WITHOUT A DOUBT you have been the most pleasant recruiter I have dealt with; very efficient and found me the ideal role very quickly. This is testament to your capabilities and I am deeply grateful for this opportunity. Thank you so much once again for your efforts Emma.

Locum Solicitor Candidate

Thank you for your assistance and I will use you again when the need arises, I find you a very efficient and friendly company.

Senior Partner, South England Law Firm